Parascope Docs

Vulnerability Disclosure Policy

How to report security vulnerabilities in Parascope

Safe Harbor

Security researchers acting in good faith will not face legal action from Parascope. "Good faith" means:

  • No data destruction or modification
  • No access beyond what is necessary to demonstrate the vulnerability
  • No accessing other customers' data
  • Prompt reporting of discovered vulnerabilities

Scope

The following systems are in scope for vulnerability reports:

  • All *.parascope.io services
  • The collector appliance image

Out of Scope

  • Social engineering of Parascope staff or customers
  • Physical attacks
  • Third-party payment processors, identity providers, and hosting infrastructure
  • Denial of service attacks

How to Report

Send vulnerability reports to security@parascope.io. Include:

  1. Description of the vulnerability
  2. Steps to reproduce
  3. Impact assessment
  4. Any proof-of-concept code (non-destructive)

Response SLA

StageTimeframe
Acknowledgment2 business days
Triage and severity assessment5 business days
Fix timeline communicated10 business days
Critical/High severity fix30 days
Medium/Low severity fix90 days

Recognition

Researchers who report valid vulnerabilities will be credited in release notes (with consent). No monetary bounties are offered at this time.